Kifaru Discover Safaris (“Kifaru”, “we”, “us”, or “our”) is committed to protecting the privacy of our clients (“you” or “your”). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website (kifarudiscoversafaris.com) (the “Website”) and our related services (the “Services”), which include booking Kenya Safaris, African Safaris, hotels, flights, transportation, and transfers.
Information We Collect
We collect several types of information from and about you when you use the Website and Services:
- Personal Information: This includes information that can be used to identify you directly, such as your name, email address, phone number, passport information, billing address, and dietary restrictions.
- Usage Data: This includes information about how you access and use the Website and Services, such as the pages you visit, the time and date of your visit, your IP address, your device type, and your browsing history.
- Booking Information: This includes information related to your travel bookings, such as your travel dates, destinations, accommodation preferences, and activity choices.
How We Collect Information
We collect information from you in a variety of ways, including:
- When you book a safari or service: We collect your personal information when you make a booking through the Website or by contacting us directly.
- When you use the Website: We collect usage data through cookies and other tracking technologies.
- From third-party sources: We may collect limited personal information from third-party sources, such as travel agents or online booking platforms, to fulfill your booking requests.
How We Use Your Information
We use your information to provide, operate, and improve the Website and Services, including:
- To process your booking requests and reservations.
- To send you important information about your bookings, including confirmations, invoices, and updates.
- To personalize your experience on the Website and Services.
- To send you marketing communications, such as newsletters and promotions (you can opt-out at any time).
- To improve the Website and Services by analyzing usage data.
- To comply with legal and regulatory requirements.
Disclosure of Your Information
We may disclose your information to third-party service providers who help us operate the Website and Services, such as payment processors, booking platforms, and marketing agencies. These third-party service providers are obligated to keep your information confidential and secure.
We may also disclose your information to comply with legal and regulatory requirements, to respond to a subpoena or court order, or to protect the rights and safety of Kifaru, our clients, or others.
Data Retention
We will retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Your Choices
You have several choices regarding your information:
- You can access and update your personal information by contacting us.
- You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails.
- You can manage your cookie preferences through your browser settings.
Security
We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage is completely secure.
Children’s Privacy
The Website and Services are not directed to children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Website.
Contact Us
If you have any questions about this Privacy Policy, please contact us at info@kifarudiscoversafaris.com.